Refund policy

🔄 Return & Refund Policy

At haseenlibas.pk, customer satisfaction is our priority.

1. Return Eligibility

  • Return or exchange requests must be made within 7 days of receiving the order.

  • Items must be unused, unwashed, and in original condition with tags intact.

  • Order number or invoice is required.

2. Valid Reasons for Return

  • Damaged or defective item.

  • Incorrect item delivered.

Change-of-mind returns are not accepted.

3. Return Process

  1. Contact our support team within 7 days.

  2. Share your order number and issue details.

  3. Return the product via a reliable courier service.

4. Refunds

  • After inspection, refunds will be processed within 7–10 business days.

  • Refunds are issued to the original payment method.

  • Shipping charges are non-refundable.

5. Sale Items

Discounted or sale items may not be eligible for return unless damaged or incorrect.

Contact for Returns

📧 Email: haseenlibaspk@gmail.com
📞 Phone: 03033726080